me.hao0.wechat.core

Class CustomerServices

java.lang.Object

me.hao0.wechat.core.Component

me.hao0.wechat.core.CustomerServices

public final class CustomerServices
extends Component

多客服组件 Author: haolin Email: haolin.h0@gmail.com Date: 18/11/15

Since:

1.4.0

Field Summary

Fields inherited from class me.hao0.wechat.core.Component

wechat

Method Summary

Methods

Modifier and Type	Method and Description
Boolean	closeSession(String openId, String kfAccount, String text) 关闭会话
void	closeSession(String openId, String kfAccount, String text, Callback<Boolean> cb) 关闭会话
Boolean	closeSession(String accessToken, String openId, String kfAccount, String text) 关闭会话
void	closeSession(String accessToken, String openId, String kfAccount, String text, Callback<Boolean> cb) 关闭会话
Boolean	createAccount(String account, String nickName, String password) 添加客服账户
void	createAccount(String account, String nickName, String password, Callback<Boolean> cb) 添加客服账户
Boolean	createAccount(String accessToken, String account, String nickName, String password) 添加客服账户
void	createAccount(String accessToken, String account, String nickName, String password, Callback<Boolean> cb) 添加客服账户
Boolean	createSession(String openId, String kfAccount, String text) 创建会话(该客服必需在线)
void	createSession(String openId, String kfAccount, String text, Callback<Boolean> cb) 创建会话(该客服必需在线)
Boolean	createSession(String accessToken, String openId, String kfAccount, String text) 创建会话(该客服必需在线)
void	createSession(String accessToken, String openId, String kfAccount, String text, Callback<Boolean> cb) 创建会话(该客服必需在线)
Boolean	deleteAccount(String kfAccount) 删除客服账户
void	deleteAccount(String kfAccount, Callback<Boolean> cb) 删除客服账户
Boolean	deleteAccount(String accessToken, String kfAccount) 删除客服账户
void	deleteAccount(String accessToken, String kfAccount, Callback<Boolean> cb) 删除客服账户
List<CsSession>	getCsSessions(String kfAccount) 获取客服的会话列表
void	getCsSessions(String kfAccount, Callback<List<CsSession>> cb) 获取客服的会话列表
List<CsSession>	getCsSessions(String accessToken, String kfAccount) 获取客服的会话列表
void	getCsSessions(String accessToken, String kfAccount, Callback<List<CsSession>> cb) 获取客服的会话列表
List<MsgRecord>	getMsgRecords(Integer pageNo, Integer pageSize, Date startTime, Date endTime) 查询客服聊天记录
void	getMsgRecords(Integer pageNo, Integer pageSize, Date startTime, Date endTime, Callback<List<MsgRecord>> cb) 查询客服聊天记录
List<MsgRecord>	getMsgRecords(String accessToken, Integer pageNo, Integer pageSize, Date startTime, Date endTime) 查询客服聊天记录
void	getMsgRecords(String accessToken, Integer pageNo, Integer pageSize, Date startTime, Date endTime, Callback<List<MsgRecord>> cb) 查询客服聊天记录
UserSession	getUserSession(String openId) 获取用户的会话状态
void	getUserSession(String openId, Callback<UserSession> cb) 获取用户的会话状态
UserSession	getUserSession(String accessToken, String openId) 获取用户的会话状态
void	getUserSession(String accessToken, String openId, Callback<UserSession> cb) 获取用户的会话状态
List<WaitingSession>	getWaitingSessions() 获取未接入的会话列表
void	getWaitingSessions(Callback<List<WaitingSession>> cb) 获取未接入的会话列表
List<WaitingSession>	getWaitingSessions(String accessToken) 获取未接入的会话列表
void	getWaitingSessions(String accessToken, Callback<List<WaitingSession>> cb) 获取未接入的会话列表
Boolean	updateAccount(String account, String nickName, String password) 更新客服账户
void	updateAccount(String account, String nickName, String password, Callback<Boolean> cb) 更新客服账户
Boolean	updateAccount(String accessToken, String account, String nickName, String password) 更新客服账户
void	updateAccount(String accessToken, String account, String nickName, String password, Callback<Boolean> cb) 更新客服账户
Boolean	uploadHead(String kfAccount, File image) 上传客服头像(jpg/png等格式)
Boolean	uploadHead(String kfAccount, String fileName, byte[] data) 上传客服头像(jpg/png等格式)
void	uploadHead(String kfAccount, String fileName, byte[] data, Callback<Boolean> cb) 上传客服头像(jpg/png等格式)
Boolean	uploadHead(String accessToken, String kfAccount, File image) 上传客服头像(jpg/png等格式)
void	uploadHead(String accessToken, String kfAccount, File image, Callback<Boolean> cb) 上传客服头像(jpg/png等格式)
Boolean	uploadHead(String kfAccount, String fileName, InputStream input) 上传客服头像(jpg/png等格式)
Boolean	uploadHead(String accessToken, String kfAccount, String fileName, byte[] data) 上传客服头像(jpg/png等格式)
void	uploadHead(String accessToken, String kfAccount, String fileName, byte[] data, Callback<Boolean> cb) 上传客服头像(jpg/png等格式)
Boolean	uploadHead(String accessToken, String kfAccount, String fileName, InputStream input) 上传客服头像(jpg/png等格式)
void	uploadHead(String accessToken, String kfAccount, String fileName, InputStream input, Callback<Boolean> cb) 上传客服头像(jpg/png等格式)

Methods inherited from class me.hao0.wechat.core.Component

doAsync, doGet, doPost, doPost, doUpload, doUpload, loadAccessToken

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Method Detail

createAccount

public Boolean createAccount(String account,
                    String nickName,
                    String password)

添加客服账户

Parameters:

account - 登录帐号(包含域名)

nickName - 昵称

password - 明文密码

Returns:

添加成功返回true，反之false

createAccount

public void createAccount(String account,
                 String nickName,
                 String password,
                 Callback<Boolean> cb)

添加客服账户

Parameters:

account - 登录帐号(包含域名)

nickName - 昵称

password - 明文密码

cb - 回调

createAccount

public void createAccount(String accessToken,
                 String account,
                 String nickName,
                 String password,
                 Callback<Boolean> cb)

添加客服账户

Parameters:

accessToken - accessToken

account - 登录帐号(包含域名)

nickName - 昵称

password - 明文密码

cb - 回调

createAccount

public Boolean createAccount(String accessToken,
                    String account,
                    String nickName,
                    String password)

添加客服账户

Parameters:

accessToken - accessToken

account - 登录帐号(包含域名)

nickName - 昵称

password - 明文密码

Returns:

添加成功返回true，反之false

updateAccount

public Boolean updateAccount(String account,
                    String nickName,
                    String password)

更新客服账户

Parameters:

account - 登录帐号(包含域名)

nickName - 昵称

password - 明文密码

Returns:

添加成功返回true，或抛WechatException

updateAccount

public void updateAccount(String account,
                 String nickName,
                 String password,
                 Callback<Boolean> cb)

更新客服账户

Parameters:

account - 登录帐号(包含域名)

nickName - 昵称

password - 明文密码

cb - 回调

updateAccount

public void updateAccount(String accessToken,
                 String account,
                 String nickName,
                 String password,
                 Callback<Boolean> cb)

更新客服账户

Parameters:

accessToken - accessToken

account - 登录帐号(包含域名)

nickName - 昵称

password - 明文密码

cb - 回调

updateAccount

public Boolean updateAccount(String accessToken,
                    String account,
                    String nickName,
                    String password)

更新客服账户

Parameters:

accessToken - accessToken

account - 登录帐号(包含域名)

nickName - 昵称

password - 明文密码

Returns:

添加成功返回true，或抛WechatException

uploadHead

public Boolean uploadHead(String kfAccount,
                 String fileName,
                 byte[] data)

上传客服头像(jpg/png等格式)

Parameters:

kfAccount - 客服帐号(账号前缀@公众号微信号)

fileName - 文件名

data - 二进制数据

Returns:

上传成功返回true，或抛WechatException

uploadHead

public Boolean uploadHead(String accessToken,
                 String kfAccount,
                 String fileName,
                 byte[] data)

上传客服头像(jpg/png等格式)

Parameters:

accessToken - accessToken

kfAccount - 客服帐号(账号前缀@公众号微信号)

fileName - 文件名

data - 二进制数据

Returns:

上传成功返回true，或抛WechatException

uploadHead

public void uploadHead(String kfAccount,
              String fileName,
              byte[] data,
              Callback<Boolean> cb)

上传客服头像(jpg/png等格式)

Parameters:

kfAccount - 客服帐号(账号前缀@公众号微信号)

fileName - 文件名

data - 二进制数据

cb - 回调

uploadHead

public void uploadHead(String accessToken,
              String kfAccount,
              String fileName,
              byte[] data,
              Callback<Boolean> cb)

上传客服头像(jpg/png等格式)

Parameters:

accessToken - accessToken

kfAccount - 客服帐号(账号前缀@公众号微信号)

fileName - 文件名

data - 二进制数据

cb - 回调

uploadHead

public Boolean uploadHead(String kfAccount,
                 File image)

上传客服头像(jpg/png等格式)

Parameters:

kfAccount - 客服帐号(账号前缀@公众号微信号)

image - 文件

Returns:

上传成功返回true，或抛WechatException

uploadHead

public Boolean uploadHead(String accessToken,
                 String kfAccount,
                 File image)

上传客服头像(jpg/png等格式)

Parameters:

accessToken - accessToken

kfAccount - 客服帐号(账号前缀@公众号微信号)

image - 文件

Returns:

上传成功返回true，或抛WechatException

uploadHead

public void uploadHead(String accessToken,
              String kfAccount,
              File image,
              Callback<Boolean> cb)

上传客服头像(jpg/png等格式)

Parameters:

accessToken - accessToken

kfAccount - 客服帐号(账号前缀@公众号微信号)

image - 文件

cb - 回调

uploadHead

public Boolean uploadHead(String kfAccount,
                 String fileName,
                 InputStream input)

上传客服头像(jpg/png等格式)

Parameters:

kfAccount - 客服帐号(账号前缀@公众号微信号)

fileName - 文件名

input - 文件输入流

Returns:

上传成功返回true，或抛WechatException

uploadHead

public void uploadHead(String accessToken,
              String kfAccount,
              String fileName,
              InputStream input,
              Callback<Boolean> cb)

上传客服头像(jpg/png等格式)

Parameters:

accessToken - accessToken

kfAccount - 客服帐号(账号前缀@公众号微信号)

fileName - 文件名

input - 文件输入流

cb - 回调

uploadHead

public Boolean uploadHead(String accessToken,
                 String kfAccount,
                 String fileName,
                 InputStream input)

上传客服头像(jpg/png等格式)

Parameters:

accessToken - accessToken

kfAccount - 客服帐号(账号前缀@公众号微信号)

fileName - 文件名

input - 文件输入流

Returns:

上传成功返回true，或抛WechatException

deleteAccount

public void deleteAccount(String kfAccount,
                 Callback<Boolean> cb)

删除客服账户

Parameters:

kfAccount - 客服登录帐号(包含域名)

cb - 回调

deleteAccount

public Boolean deleteAccount(String kfAccount)

删除客服账户

Parameters:

kfAccount - 客服登录帐号(包含域名)

Returns:

添加成功返回true，或抛WechatException

deleteAccount

public void deleteAccount(String accessToken,
                 String kfAccount,
                 Callback<Boolean> cb)

删除客服账户

Parameters:

accessToken - accessToken

kfAccount - 客服登录帐号(包含域名)

cb - 回调

deleteAccount

public Boolean deleteAccount(String accessToken,
                    String kfAccount)

删除客服账户

Parameters:

accessToken - accessToken

kfAccount - 客服登录帐号(包含域名)

Returns:

添加成功返回true，或抛WechatException

getMsgRecords

public List<MsgRecord> getMsgRecords(Integer pageNo,
                            Integer pageSize,
                            Date startTime,
                            Date endTime)

查询客服聊天记录

Parameters:

pageNo - 页码

pageSize - 分页大小

startTime - 起始时间

endTime - 结束时间

Returns:

客服聊天记录，或抛WechatException

getMsgRecords

public void getMsgRecords(Integer pageNo,
                 Integer pageSize,
                 Date startTime,
                 Date endTime,
                 Callback<List<MsgRecord>> cb)

查询客服聊天记录

Parameters:

pageNo - 页码

pageSize - 分页大小

startTime - 起始时间

endTime - 结束时间

cb - 回调

getMsgRecords

public void getMsgRecords(String accessToken,
                 Integer pageNo,
                 Integer pageSize,
                 Date startTime,
                 Date endTime,
                 Callback<List<MsgRecord>> cb)

查询客服聊天记录

Parameters:

accessToken - accessToken

pageNo - 页码

pageSize - 分页大小

startTime - 起始时间

endTime - 结束时间

cb - 回调

getMsgRecords

public List<MsgRecord> getMsgRecords(String accessToken,
                            Integer pageNo,
                            Integer pageSize,
                            Date startTime,
                            Date endTime)

查询客服聊天记录

Parameters:

accessToken - accessToken

pageNo - 页码

pageSize - 分页大小

startTime - 起始时间

endTime - 结束时间

Returns:

客服聊天记录，或抛WechatException

createSession

public Boolean createSession(String openId,
                    String kfAccount,
                    String text)

创建会话(该客服必需在线)

Parameters:

openId - openId

kfAccount - 客服帐号(账号前缀@公众号微信号)

text - 附加文本

Returns:

创建成功返回true，或抛WechatException

createSession

public void createSession(String openId,
                 String kfAccount,
                 String text,
                 Callback<Boolean> cb)

创建会话(该客服必需在线)

Parameters:

openId - openId

kfAccount - 客服帐号(账号前缀@公众号微信号)

text - 附加文本

cb - 回调

createSession

public void createSession(String accessToken,
                 String openId,
                 String kfAccount,
                 String text,
                 Callback<Boolean> cb)

创建会话(该客服必需在线)

Parameters:

accessToken - accessToken

openId - openId

kfAccount - 客服帐号(账号前缀@公众号微信号)

text - 附加文本

cb - 回调

createSession

public Boolean createSession(String accessToken,
                    String openId,
                    String kfAccount,
                    String text)

创建会话(该客服必需在线)

Parameters:

accessToken - accessToken

openId - 用户openId

kfAccount - 客服帐号(账号前缀@公众号微信号)

text - 附加文本

Returns:

创建成功返回true，或抛WechatException

closeSession

public Boolean closeSession(String openId,
                   String kfAccount,
                   String text)

关闭会话

Parameters:

openId - openId

kfAccount - 客服帐号(账号前缀@公众号微信号)

text - 附加文本

Returns:

关闭成功返回true，或抛WechatException

closeSession

public void closeSession(String openId,
                String kfAccount,
                String text,
                Callback<Boolean> cb)

关闭会话

Parameters:

openId - 用户openId

kfAccount - 客服帐号(账号前缀@公众号微信号)

text - 附加文本

cb - 回调

closeSession

public void closeSession(String accessToken,
                String openId,
                String kfAccount,
                String text,
                Callback<Boolean> cb)

关闭会话

Parameters:

accessToken - accessToken

openId - 用户openId

kfAccount - 客服帐号(账号前缀@公众号微信号)

text - 附加文本

cb - 回调

closeSession

public Boolean closeSession(String accessToken,
                   String openId,
                   String kfAccount,
                   String text)

关闭会话

Parameters:

accessToken - accessToken

openId - 用户openId

kfAccount - 客服帐号(账号前缀@公众号微信号)

text - 附加文本

Returns:

关闭成功返回true，或抛WechatException

getUserSession

public UserSession getUserSession(String openId)

获取用户的会话状态

Parameters:

openId - 用户openId

Returns:

客户的会话状态，或抛WechatException

getUserSession

public void getUserSession(String accessToken,
                  String openId,
                  Callback<UserSession> cb)

获取用户的会话状态

Parameters:

accessToken - accessToken

openId - 用户openId

cb - 回调

getUserSession

public void getUserSession(String openId,
                  Callback<UserSession> cb)

获取用户的会话状态

Parameters:

openId - 用户openId

cb - 回调

getUserSession

public UserSession getUserSession(String accessToken,
                         String openId)

获取用户的会话状态

Parameters:

accessToken - accessToken

openId - 用户openId

Returns:

客户的会话状态，或抛WechatException

getCsSessions

public List<CsSession> getCsSessions(String kfAccount)

获取客服的会话列表

Parameters:

kfAccount - 客服帐号(账号前缀@公众号微信号)

Returns:

客服的会话列表，或抛WechatException

getCsSessions

public void getCsSessions(String kfAccount,
                 Callback<List<CsSession>> cb)

获取客服的会话列表

Parameters:

kfAccount - 客服帐号(账号前缀@公众号微信号)

cb - 回调

getCsSessions

public void getCsSessions(String accessToken,
                 String kfAccount,
                 Callback<List<CsSession>> cb)

获取客服的会话列表

Parameters:

accessToken - accessToken

kfAccount - 客服帐号(账号前缀@公众号微信号)

cb - 回调

getCsSessions

public List<CsSession> getCsSessions(String accessToken,
                            String kfAccount)

获取客服的会话列表

Parameters:

accessToken - accessToken

kfAccount - 客服帐号(账号前缀@公众号微信号)

Returns:

客服的会话列表，或抛WechatException

getWaitingSessions

public List<WaitingSession> getWaitingSessions()

获取未接入的会话列表

Returns:

未接入的会话列表，或抛WechatException

getWaitingSessions

public void getWaitingSessions(Callback<List<WaitingSession>> cb)

获取未接入的会话列表

Parameters:

cb - 回调

getWaitingSessions

public void getWaitingSessions(String accessToken,
                      Callback<List<WaitingSession>> cb)

获取未接入的会话列表

Parameters:

accessToken - accessToken

cb - 回调

getWaitingSessions

public List<WaitingSession> getWaitingSessions(String accessToken)

获取未接入的会话列表

Parameters:

accessToken - accessToken

Returns:

未接入的会话列表，或抛WechatException